Good projects.
Clear expectations.
Information about the current testing service.
The service
Tradely connects homeowners and contractors to discuss projects, exchange estimates and manage project conversations. The service is in testing, and features may change. Canadian-made describes the origin of the product; it does not guarantee service availability in any particular location.
Accounts and content
Use your own account, provide accurate information, and share only content you have permission to use. Do not impersonate others, post misleading credentials or reviews, send spam, harass members or misuse private information.
Quotes and agreements
Review scope, pricing, taxes, materials, timing and written terms before accepting a quote. Homeowners and contractors arrange their work agreements directly. Check licences, insurance and permits required for the work. Tradely does not guarantee workmanship, perform background checks, provide insurance, resolve disputes or hold funds in escrow.
Fees and refunds
Contractor memberships renew monthly until cancelled and additional lead credits cost C$1. Stripe processes these payments on the web app. Cancellation takes effect at the end of the paid period, with no automatic partial-period refunds; statutory rights remain unaffected. See Pricing & refunds for the current conditions and how to submit a billing question.
AI and estimates
AI assistance can help with a project draft or app-use question and is subject to usage limits. It may make mistakes and does not inspect hidden damage or guarantee costs. You are responsible for reviewing information before posting or relying on it. Estimates and quotes should be checked with the contractor.
Verification and reviews
Document verification is a review of submitted information, not a guarantee of quality or ranking. Do not assume every profile has been verified. Reviews can be submitted after a Tradely project is marked completed.
Help and account controls
Report a project or member with the relevant in-app controls. For support, sign in and go to Profile → Support → Contact us. Manage account settings and deletion from Profile. Some actions require recent authentication and the completion of active projects.
Updated · 28 October 2026